Community Forum

Network Security Key

jtabraham73
New Poster

Network Security Key

I can't connect to my wifi on my computer because it asks for the network security key and I don't know how to find that. Where do you find the network security key on the xfinity wifi router? 

flatlander3
Regular Contributor

Re: Network Security Key

Welp.  If nobody changed it from the default key, it's usually printed on a bar code on the bottom of the router.

 

If somebody did change it, you're kind of out of luck until you talk to the person to changed it. 

 

You can factory default the router, and the key will revert back to the label on the router, but your parents will be really mad because their devices won't work and they won't know why.  Your call.......

jav6joev
Bronze Problem Solver

Re: Network Security Key


@jtabraham73 wrote:

I can't connect to my wifi on my computer because it asks for the network security key and I don't know how to find that. Where do you find the network security key on the xfinity wifi router? 


Check out:

https://www.xfinity.com/support/articles/view-change-wifi-password

Joe V
(not a Comcast employee, just another paying customer)