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Netgear c6250 keeps dropping wifi

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New Poster

Netgear c6250 keeps dropping wifi

I reboot and it's fine for awhile but I am continually losing my Wifi connection. It happens at various times of the day and is driving me crazy. What do you need from me to troubleshoot this?

 

I found this but no resolution was posted...

https://forums.xfinity.com/t5/Your-Home-Network/Dropping-internet-with-Xfinity-and-Netgear-C6250-100...

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Expert

Re: Netgear c6250 keeps dropping wifi

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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New Poster

Re: Netgear c6250 keeps dropping wifi

Yes. plust, I can't have a 50' cable running across the house all the time anyway

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Expert

Re: Netgear c6250 keeps dropping wifi

It's just temporary for a short test. Without doing the test, we can't narrow it down to being a WiFi-only issue or a general connectivity to the Comcast system issue.



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New Poster

Re: Netgear c6250 keeps dropping wifi

still went down even after plugging in.

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Expert

Re: Netgear c6250 keeps dropping wifi

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.






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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!