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Netgear CM1100 Modem hangs and back after reboot
I have had issues three times since last night where my Costco bought CM1100 Netgear modem seem to just hang. A reboot brings it back and it connects fine. This was installed several weeks back and was working fine for weeks before this problem started showing up.
I checked the modem and I see that 31 out of the 32 downstream bonded channels are locked. Why is that last one not locked?
I see that only 5 of the 8 upstream bonded channels are locked. Not sure if this is normal?
I only have a 150mbps connection tier. Only one of the two downstream OFDM channel is locked and none of the upstream OFDMA channels are locked. I assume this is needed for gigabit.
Comcast is reporting normal service in the area. Do you think my problems are related to unlocked channels?
EG
Expert
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111.7K Messages
5 years ago
What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
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