Community Forum

Need Help Interpreting WinMTR Results: Packet Loss by Xfinity?

Highlighted
Frequent Visitor

Need Help Interpreting WinMTR Results: Packet Loss by Xfinity?

 

winmtr_google_ss.PNG

Hello,

Can somebody help me interpret these results please? Does the high packet loss starting on the second hop indicate packet loss onXfinity's end or my end? In either case, how should I go about troubleshooting this?

(pastebin link in case the screen shot doesn't load: https://pastebin.com/XYf6dSRq )

Thanks!

 

edit: I'm on a wired connection (not WiFi) and my download/upload speeds are great (220down/11up).