ChiefFueg's profile

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1 Message

Saturday, January 16th, 2021 1:00 AM

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My wifi keeps cutting out

I have a really good modem and router and I currently pay $90 dollars for 600 mbps and i don’t even get these speeds. my household contains 3 full time college student and 1 in grad school. We cannot have the wifi cut out. I’ve had to rely on paying for a day pass because I’m scared my wifi will drop during class.

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Expert

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111.7K Messages

4 years ago

For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.

Visitor

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2 Messages

I have a similar problem. My ethernet is fine even when the WiFi has cut out so It doesn’t seem like the general cable connection problem. I can only assume the device is defective as I dont think it’s adjustable.

Gold Problem Solver

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7.2K Messages

4 years ago

Hi ChiefFueg, thank you for reaching out to us here with this concern. I know it's been a while since you created this post so I wanted to follow up to see if you were still experiencing issues with staying connected. For further assistance please reach back out to me here. 

Expert

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111.7K Messages

4 years ago

@ChiefFueg 

 

My question in the public forums With which these were supposed to be ?

Visitor

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2 Messages

4 years ago

Mine does, too. I have an xfinity combined. WiFi router and modem, the ethernet works fine even when the WiFi has cut out as it does for several minutes to 1/2 hour.

Expert

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111.7K Messages

@user_83378b

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 8 month old dead thread now being closed.

 

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