jedi5ive0's profile

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2 Messages

Saturday, August 8th, 2020 7:00 AM

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My internet keeps going in and out and I can not get any help

I have been hung up on by your automated phone system multiple times.  I am disabled so it is difficult to  type quickly enough for your chat agents, thy just end the chat.  I used your website to increase my service to 600 but I am not getting the speed ( getting 290 ), I just have unstable internet.  It stay on for a while then turns off.  

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New Poster

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2 Messages

5 years ago

I have been restarting the modem multiple times, excluding the multiple times the system did it so I could get help .  The help never occurs I just get hung up on.

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