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My gateway won't power on

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New Poster

My gateway won't power on

My gateway (model - DPC3941T) is not powering on, the lights on the front of the device are off but the green and orange lights on the back next to the ethernet ports are flashing. Any idea why it's not working?
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Diamond Problem Solver

Re: My gateway won't power on

Swap it out

I am a Retired Official Comcast Employee
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