HI, I've had THREE modems die since February. I had a Surfboard, so I got a new (and supported) Netgear. That Netgear lasted till last week. I just purchased another Netgear (again supported) and had it activated last Saturday PM. This morning the Internet was DEAD. I went to Best Buy and got another (again supported) Netgear Router. Can ANYONE tell me why the modems are dying? The Surfboard Modem was top of the line a year and a half ago. I used to get 220+mbps on the Surfboard AND Netgear. Last Saturday PM (5-2-2020) it started out at 120 mbps, and that was fine. This morning it was not working after several re-boots. Now it's working this afternoon, but albiet 12 to 20 mbps. Again, can anyone help me with this?? Thank you in advance for any help.
That sounds more like a line / connection quality problem than those modems all dying.
What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.