Community Forum

Modem/Router Speeds good, but not at PC?

Highlighted
Frequent Visitor

Modem/Router Speeds good, but not at PC?

Was getting some slow speed tests on my wired desktop pc, so I called Xfinity, they sent a tech, and he tested my speeds to and from the modem and router.  Everything tested perfectly (roughly 350 down on a 300 down plan)

 

But when you test it directly on the PC, it ranges from 50 to 150 down at best.

 

The tech said something is wrong, but he couldn't figure out what.  Any ideas would be greatly appreciated!

(I am running windows defender as an antivirus/firewall for those that may ask)

Highlighted
Expert

Re: Modem/Router Speeds good, but not at PC?

As we have no idea what you've done to troubleshoot your issues, see:

 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!