Ckells03's profile

New Poster

 • 

1 Message

Tuesday, August 11th, 2020 12:00 PM

Closed

Mbps is only 3 when I'm paying for 300. Just set up, what do I do to fix this?

I just set up my modem and router, activated it, and testing my speeds. After multiple tests I'm getting roughly 3 mbps down and not even 1 up. My hardware is the Negear CM500 modem and the Netgear AC1200 router. I am paying for the 300 mbps plan, so I was extremely suprised to see only 3 mbps when testing. Hope someone can help, thank you.

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here