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MY MODEM IS WEIRD

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MY MODEM IS WEIRD

This issue been going on for like over amonth. first, it resets itself every few days.  Then few weeks later , modem resets once a day, now im at a point where it resets like every 30min to an hour. I cant even reach any agents or customer service at ALL.  Very frustrated. I might change my service to other company.

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Expert

Re: MY MODEM IS WEIRD

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?




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