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MB8600 T3 Timeouts

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MB8600 T3 Timeouts

Have had this modem for about 6 months and am now experiencing regular ping spikes every few seconds ranging from 10-70ms.

 

I've ruled out all external factors from the modem and noticed T3 timeouts in the event log. I contacted Xfinity Assistant's live chat and all they say is their signals seem fine... Is my modem defective or is this on Xfinity's end?

 

Event Log:

https://shared-assets.adobe.com/link/59cadc1a-60f2-4839-603a-54943ed700f6 

 

Downstream & Upstream Channels:

https://shared-assets.adobe.com/link/86f1b36c-d739-463c-6135-29ff57792aa6 

 

Connection Status:

https://shared-assets.adobe.com/link/7f5303c7-4118-46b1-69fa-b7057de0e3fe 

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Gold Problem Solver

Re: MB8600 T3 Timeouts

Your links are broken. All three return an empty image or an error message.