@Bigb1833, when the issue happens have you tried connecting or testing a device directly to your modem? This would help you diagnose the issue. This very well could be an issue with your wireless signal or third-party equipment. There could also be something on the Xfinity network causing a problem, you never know. Bypassing your third-party devices is the best way to eliminate factors. We can also take a closer look at all your signals and service in your area. Send a private with your name and service address anytime. We need your account info to see your downstream signal and all signal to noise ratios. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/2MXDJVW