Loss on connection at least 3 times a day

Hrunia · ‎09-02-2020

First I want to say that it is absolutely ridiculous that I can not get a hold of a LIVE person. EVERYDAY we loose connection to the internet (possibly a modem issue) but right now we are Remote Learning for school and we can not have this.

EG · ‎09-02-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

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Loss on connection at least 3 times a day

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