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Loss of service

New Poster

Loss of service

Currently encountering loss of service. No internet, TV or phone. Router online LED is not lit. Router is Arris TG1682G. Pls help.

Cant get hold of anybody at customer service.
Diamond Problem Solver

Re: Loss of service

Did you happen to look to the myaccount all and check if you are in an outage?

I am a Retired Official Comcast Employee
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