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Log entries

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Contributor

Log entries

Can someone from Comcast tell me what’s causing the issue rng-rsp command power in excess of 6db or dynamic range violation and in the log I get SYNC Timing Synchronization failure - Loss of Sync aswell but what I’m thinking it’s the start channel 453 impairment of that downstream channel ?
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Expert

Re: Log entries

The stats were all good at that snapshot in time. Are you actually experiencing any connectivity problems, or are you just focusing on the log entries ?



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Contributor

Re: Log entries

It’s not locking on ofdm fec lock some channels are impaired
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Expert

Re: Log entries

The signal stats were all good in your first screensot. No channels were "impaired".

 

And the DOCSIS 3.1 / OFDM channel was indeed locked on to. It is labled as "Other" / channel 48;

 

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Contributor

Re: Log entries

The 453 downstream is impaired I think because it connects to that and it has sync timing issue if it connects to a different channel like 651 it won’t appear like sync issues or the cmts message sent
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Expert

Re: Log entries

Why do you say that ? The signal stats for that channel are fine. It doesn't even show any uncorrectable errors present. Are you actually experiencing any connectivity problems, or are you just focusing on the error log entries ?? The error log entries (many times are just  hypochondriac) are for the overall RF connection and are not specific to any single channel..



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