Regular Visitor
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5 Messages
Like clockwork internet goes out 12:15 every night
I’ve had issues that were never resolved about poor speeds that after 5 months i just gave up on. After that I’ve had issues where my internet drops at the same time nightly. The only fix is to unplug my modem and plug back in. So it’s either get our bed or my alarm beeps all night since it’s hardwired to my router. I lose everything until I unplug and plug modem back in. I’ve told xfinity in the past I had power level issues but they refused to acknowledge it but now I’m not sure what to do. I have to be home and wake at 1215 for the alerts wouldn’t stop plus no internet no smart devices etc.
I think it’s being done on purpose but how can I get a fix.
I think it’s being done on purpose but how can I get a fix.
FixMyInternet96
Regular Visitor
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5 Messages
5 years ago
Modem screenshot
https://ibb.co/S3C6DxP
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spoolings
Contributor
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34 Messages
5 years ago
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gerald4506
Contributor
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24 Messages
5 years ago
Yes. It is fine in the morning. Do you have Xfi (control your devices with sleep modes for kids or anything?). I do and somehow it is controlling my ethernet main frame computers (2 of them). They do not have wireless capability so I do not know why they are shutting dwon. No one at Comcast knows what to do.
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gerald4506
Contributor
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24 Messages
5 years ago
Mine goes out at 10:15 PM on the dot. Every single night. Ridiculous
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FixMyInternet96
Regular Visitor
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5 Messages
5 years ago
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FixMyInternet96
Regular Visitor
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5 Messages
5 years ago
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jlfinch1
New Poster
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2 Messages
5 years ago
I feel you, I have this same issue in Somoma CA and they send a technician days later who say the same thing, "it's working fine". It's clearly some software issue and I think they are throttling when you use servies like YouTubeTV, etc.
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gerald4506
Contributor
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24 Messages
5 years ago
We are a normal family with five people but are not steaming or gaming or downloading movies.
What a joke
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ranchhand
New Poster
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4 Messages
5 years ago
I'm with all you guys. Read my post just above this one: Why Is Xfinifty unstable and undependable?
(ranchhand).
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user_d124f3
Visitor
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1 Message
4 years ago
Mine goes out every night at 330am and im working nights from home, As soon as my contract is up, im done and moving to their competitors.
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