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Lights on an Arris Modem

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New Poster

Lights on an Arris Modem

Hello,

 

I switched from Comcast Business 50/10 to Xfinity 1000/35 this week.

I have an Arris modem.

When I was on the business side, the lights on the front were always:

Green

Blue

Blue

Green

Which I remember being told by the tech that I wanted 2 blue because that meant everything was on the fast stuff.

 

Now that I am on the xfinity side, the lights are:

Green

Blue

Green

Green

Only the 1 blue.

 

Is this a problem?

 

Thanks,

 

Jeff

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Expert

Re: Lights on an Arris Modem

No, it's normal. It's because Comcast does not yet offer DOCSIS 3.1 on the upstream. Only the downstream.



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