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I mainly use my internet to use game such as Fortnite on my computer but recently I’ve been experiencing lots of packer loss/ lag and don’t know what the problem is. I’ve tried resetting my gateway and nothing changed. It has me very frustrated, please help.

Re: Lag

What do the modem's signal stats look like ? Try getting them here or here

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

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