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LG Washer with WiFi

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LG Washer with WiFi

My LG washer will only connect with 2.4 and I only have one wireless network available, that is 5.0. How do I get a 2.4 network?
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Problem Solver

Re: LG Washer with WiFi


@AmySFR11 wrote:
My LG washer will only connect with 2.4 and I only have one wireless network available, that is 5.0. How do I get a 2.4 network?

What make/model device do you have providing your WiFi signal?  Perhaps it can be configured to provide both 2.4Ghz and 5.0Ghz signals.

Joe V
(not a Comcast employee, just another paying customer)
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Expert

Re: LG Washer with WiFi


@AmySFR11 wrote:
My LG washer will only connect with 2.4 and I only have one wireless network available, that is 5.0. How do I get a 2.4 network?

If you are using a Comcast supplied gateway device,  the two WiFi bands have recently been combined into one. Some devices get confused and don't know how to see / talk to combined bands.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi


Associate the device with the 2.4 band's SSID (broadcast name) and password.



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