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Kept Losing WiFi Connection

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Kept Losing WiFi Connection

Hi! So, a few days ago, I moved my computer to a new room. I used to use ethernet connection but is now not able to do that so I am using WiFi. Now, I know there are a lot of downsides to using WiFi for gaming and I am not expecting to get my full speed (currently on Gigabit plan/unlimited plan) nor do I expect to get the same low latency back when I was connected via wire. And the few walls (well, 2 walls and one door) definitely didn't help but this is just really bad. I can't really connect via ethernet at this time.

I never had this issue back in my uncle's house yet their router is an older comcast one and they have a cheaper plan.

 

But I can't even really watch Youtube videos because I kept losing connection on both 2.4gz and 5gz connection. I am using WiFi 6 capable wifi adapter and is using the new Xfi gateway that has wifi 6 with it. Download barely passes 20-25mbps and latency starts at 50-65ms but then goes crazy high. Then my connection drops. 

 

I also sometimes get this issue with my phone (Galaxy S20 Ultra) where I had to use my 5G. 

 

Here are my downstream and upstream stats:

IndexLock StatusFrequencySNRPower LevelModulation
Downstream
Channel Bonding Value
41
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
42
43
44
159
 
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
669 MHz
501 MHz
507 MHz
513 MHz
519 MHz
525 MHz
531 MHz
537 MHz
543 MHz
549 MHz
555 MHz
561 MHz
567 MHz
573 MHz
579 MHz
585 MHz
591 MHz
597 MHz
603 MHz
609 MHz
615 MHz
621 MHz
627 MHz
633 MHz
639 MHz
645 MHz
651 MHz
657 MHz
663 MHz
675 MHz
681 MHz
687 MHz
722 MHz
629600000
40.4 dB
40.7 dB
40.4 dB
40.5 dB
40.5 dB
40.6 dB
40.5 dB
40.6 dB
40.4 dB
40.4 dB
40.4 dB
40.5 dB
40.4 dB
40.5 dB
40.4 dB
40.5 dB
40.5 dB
40.5 dB
40.5 dB
40.4 dB
40.3 dB
40.4 dB
40.3 dB
40.4 dB
40.3 dB
40.3 dB
40.2 dB
40.4 dB
40.3 dB
40.3 dB
40.5 dB
40.4 dB
40.9 dB
NA
2.8 dBmV
2.6 dBmV
2.5 dBmV
2.7 dBmV
2.7 dBmV
2.7 dBmV
2.9 dBmV
2.8 dBmV
2.7 dBmV
2.5 dBmV
2.4 dBmV
2.6 dBmV
2.5 dBmV
2.6 dBmV
2.7 dBmV
2.8 dBmV
2.9 dBmV
2.8 dBmV
2.6 dBmV
2.6 dBmV
2.5 dBmV
2.6 dBmV
2.6 dBmV
2.5 dBmV
2.5 dBmV
2.4 dBmV
2.5 dBmV
2.6 dBmV
2.6 dBmV
2.8 dBmV
2.9 dBmV
3.0 dBmV
4.3 dBmV
NA
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
OFDM
OFDM
IndexLock StatusFrequencySymbol RatePower LevelModulationChannel Type
Upstream
Channel Bonding Value
1
2
3
4
Locked
Locked
Locked
Locked
36 MHz
29 MHz
23 MHz
16 MHz
5120
5120
5120
5120
42.3 dBmV
42.8 dBmV
42.3 dBmV
42.3 dBmV
QAM
QAM
QAM
QAM
ATDMA
ATDMA
ATDMA
ATDMA

 

And I dont know if this matters but I also saw this in the Logs page:

System LogsAll logs from Last Week    
GUI: User:admin login2020/9/07 09:04:03Notice
GUI: User:admin logout2020/9/07 09:03:59Notice
[Password change][3993]: Account admin's password changed2020/9/07 09:03:55Notice
GUI: User:admin login2020/9/07 09:02:38Notice
[IGD][10848]: Delete Port mapping (null):220242020/9/06 11:25:21Notice
[IGD][10848]: Delete Port mapping (null):220232020/9/06 11:25:21Notice
IGD[10848]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/06 11:25:21Notice
IGD[10848]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/06 11:25:21Notice
[IGD][10848]: Delete Port mapping (null):220242020/9/05 18:26:55Notice
[IGD][10848]: Delete Port mapping (null):220232020/9/05 18:26:55Notice
IGD[10848]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/05 18:26:55Notice
IGD[10848]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/05 18:26:55Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 22:50:10Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 22:50:10Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 22:50:10Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 22:50:10Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 22:20:01Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 22:20:01Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 22:20:01Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 22:20:01Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 22:19:47Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 22:19:47Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 22:19:47Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 22:19:47Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 22:19:24Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 22:19:24Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 22:19:24Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 22:19:24Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 21:39:08Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 21:39:08Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 21:39:08Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 21:39:08Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 21:20:41Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 21:20:41Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 21:20:41Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 21:20:41Notice
[IGD][9968]: Delete Port mapping (null):220242020/9/04 15:20:55Notice
[IGD][9968]: Delete Port mapping (null):220232020/9/04 15:20:55Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22024, protocol UDP2020/9/04 15:20:55Notice
IGD[9968]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22023, protocol UDP2020/9/04 15:20:55Notice
All logs from Last Week    
[DMZ][4133]: Disabled2020/9/04 15:17:53Notice

 

Please help. I only play League and Overwatch so I just wanna be able to play without losing my connection every few minutes. And I can't even really watch any YouTube videos straight because of this issue.