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Just moved to a new apartment, getting a ton of packet loss!
I just moved to a unit within the same apartment I was living in. I was paying for a 100mbps plan and during the transfer i upgraded to a 200 mbps plan. Ever since i came here i am experiencing weird stability issues. Speeds are always fluctuating. I tried to play an FPS game online yesterday and i saw a lot of lag. When testing what was happening i see that there is a crazy amount of packet loss. Heres what i have
Modem : TP-LINK TC-7620
Router: Orbi RBK50
But for all the results i post below i didnt use the router. Just ran a wire from the modem to my computer
C:\Users\Pradep>ping -t www.comcast.net Pinging e7010.dscg.akamaiedge.net [2600:1401:2000:188::1b62] with 32 bytes of data: Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=8ms Request timed out. Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=9ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=12ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=6ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=27ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=6ms Reply from 2600:1401:2000:188::1b62: time=9ms Reply from 2600:1401:2000:188::1b62: time=9ms Reply from 2600:1401:2000:188::1b62: time=26ms Request timed out. Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=7ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=8ms Reply from 2600:1401:2000:188::1b62: time=9ms Ping statistics for 2600:1401:2000:188::1b62: Packets: Sent = 38, Received = 36, Lost = 2 (5% loss), Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 27ms, Average = 8ms
C:\Users\Pradep>tracert www.comcast.net Tracing route to e7010.dscg.akamaiedge.net [2600:1401:2000:188::1b62] over a maximum of 30 hops: 1 8 ms 9 ms 9 ms 2001:558:6017:75::1 2 8 ms 7 ms 7 ms 2001:558:202:490::1 3 8 ms * 9 ms 2001:558:200:8112::1 4 8 ms 8 ms 9 ms 2001:559:800c:1900::316 5 7 ms 7 ms 9 ms g2600-1401-2000-0188-0000-0000-0000-1b62.deploy.static.akamaitechnologies.com [2600:1401:2000:188::1b62] Trace complete. C:\Users\Pradep>tracert www.comcast.net Tracing route to e7010.dscg.akamaiedge.net [2600:1401:2000:187::1b62] over a maximum of 30 hops: 1 7 ms 7 ms 7 ms 2001:558:6017:75::1 2 7 ms 7 ms 7 ms 2001:558:202:503f::1 3 26 ms 6 ms 7 ms 2001:558:200:85b::2 4 * * * Request timed out. 5 9 ms 9 ms 8 ms 2001:559:800c:1900::316 6 8 ms 7 ms 7 ms g2600-1401-2000-0187-0000-0000-0000-1b62.deploy.static.akamaitechnologies.com [2600:1401:2000:187::1b62] Trace complete.
Please let me know what is happening wrong here. The modem i have now is the same one i had in the previous unit (within the same building) and I had no issues with it before.
pradepkumar
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4 Messages
5 years ago
I tested with a new coax cable running from the wall outlet to the modem. And a new ethernet cable between the modem and the PC. I even restarted the modem after leaving it off for like an hour to see if it forces an update. I still see the same issue. Please let me know what else needs to be done.
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