I purchased and activated a MB8600 for my gigabit service. I have never gotten anywhere near the advertised speeds of my service. Right now it's 319.8Mbps/4.4Mbps. I realize that there are a lot of people working from home at the moment, but it's been about that same speed for months now. I occassionally will get 500Mbps down. I noticed on my xfinity account that the modem isn't even listed under devices, it's the old xfinity modem. Is that part of my problem?
I also want to find out if a second IP is available (don't see on rate card and I know it's being phased out, but I'm hopeful) so I can keep my work stuff separated.
How do I get this stuff fixed?
