rkushner's profile

Frequent Visitor

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10 Messages

Wednesday, March 18th, 2020 9:00 AM

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Is anyone using the xFinity wireless gateway?

How well is it working?

 

How much are you paying per month?

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Gold Problem Solver

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2K Messages

5 years ago

Do you have any specific troubleshooting or technical support issue you need to address? 

Expert

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111.4K Messages

5 years ago


@rkushner wrote:

 

My wireless gateway worked allright for 2 weeks, and then I needed to reboot frequently, even a few times a day.


What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the it ?


Frequent Visitor

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10 Messages

5 years ago

I already tried to reply to this once, but I don't see my reply here.

 

My wireless gateway worked allright for 2 weeks, and then I needed to reboot frequently, even a few times a day. And when I tried to contact support by phone, I spent hours on the phone and they messed up my billing. So now, I am ready to put the modem in the trash unless they reply to this.

Frequent Visitor

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10 Messages

5 years ago

I need Comcast support before I can reconnect their wireless gateway, or at least  if they want me to send it back.

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