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Ip questions?

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New Poster

Ip questions?

Hi, My connectivity results tested, but I entered my ipv4 and ipv6 into the portal, but they say error...what about this? 

any other settings suggestions are appreciated. 

 

Grazie
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Gold Problem Solver

Re: Ip questions?

Your message is unclear. What do you mean by "connectivity results tested"? What portal did you enter the IPv4 and IPv6 addresses into? What was the complete error message? The more details you can provide, the better.

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New Poster

Re: Ip questions?

Troubleshooting, diagnostic tools in The modem portal?. Just says "connectivity: error" for both. 

Grazie
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New Poster

Re: Ip questions?

Why would there be an error message for both? 

Grazie