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Internet

gingberb1261
New Poster

Internet

I have been having CONSTANT issues with Internet and Cable.
Numerous irritating calls to Comcast has resulted in 3 tech visits (which supposedly resolved the issue), 3 different modems which I have had to pick up at our local office.
I STILL lose my Internet several times a day. This is totally ridiculous. Any suggestions on how to handle this? I am sick of calling them, being placed om hold for 45 minutes, and speaking with cust srbc reps.
nicdoo65
New Poster

Re: Internet

I'm right there with you!  Comcast has done a great job of hiding itself behind an automated system that rarely gets you to a human, then one who can do more than the resetting of a modem.   I have nothing good to say about xfinity/comcast.

EG
Expert

Re: Internet


@gingberb1261 wrote:
I have been having CONSTANT issues with Internet and Cable.
Numerous irritating calls to Comcast has resulted in 3 tech visits (which supposedly resolved the issue), 3 different modems which I have had to pick up at our local office.
I STILL lose my Internet several times a day. This is totally ridiculous. Any suggestions on how to handle this? I am sick of calling them, being placed om hold for 45 minutes, and speaking with cust srbc reps.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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