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Internet speed issue

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New Poster

Internet speed issue

I just enrolled in to Xfinity 100 Mbps plan, however I don't these speed at all. My router is right next to my laptop but I only get 20-23 Mbps download speed. Previously I had ATT fiber and they were very consistent. 

I understand fiber is more reliable but the current experience with Xfinity is not really bad. Is this typical? 

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Expert

Re: Internet speed issue

Sounds like this is with a WiFi connection ? If so, for a test, does that laptop hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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