Internet speed and IP

[bejackier]

Hi, For about the last month to month and a half Ive been having problems with my download speed. I pay for performance plus (175 bps) In this time I have been consistently getting download speeds of less than 2 mbps. I have tried troubleshooting and have found no help. Today I did a speed check at a site called IOstatistics.com. It showed the same results. But this site also shows the IP address and name of the provider, I found this situation, which seemed odd to me and am looking for help:  the IP is 209.58.133.173 and the name of the provider is listed as Leaseweb USA, Inc.

I have never heard of this provider and I have Comcast Xfinity. I'm wondering why my IP would not be Comcast. Any help out there?

[EG]

Look here for your IP;

https://www.dslreports.com/whatismyip

[jav6joev]

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@bejackier wrote:

Hi, For about the last month to month and a half Ive been having problems with my download speed. I pay for performance plus (175 bps) In this time I have been consistently getting download speeds of less than 2 mbps. I have tried troubleshooting and have found no help. Today I did a speed check at a site called IOstatistics.com. It showed the same results. But this site also shows the IP address and name of the provider, I found this situation, which seemed odd to me and am looking for help:  the IP is 209.58.133.173 and the name of the provider is listed as Leaseweb USA, Inc.

I have never heard of this provider and I have Comcast Xfinity. I'm wondering why my IP would not be Comcast. Any help out there?

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What device are you using for the test?  Are you using WiFi?  Do other sites for testing speeds or identifying your internet IP address show the same originating address?

[bejackier]

I checked that link and it still says Leaseweb USA, Inc.

[bejackier]

Joe, 

Thanks for the help. I'm using my PC for the test on my wifi. I can't use and ethernet cable because my computer is in one room and the modem and router are in a completely different room. I've tried other speed test sites with the same result, but none of them give the IP address or name.

Barry

[jav6joev]

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@bejackier wrote:

Joe, 

Thanks for the help. I'm using my PC for the test on my wifi. I can't use and ethernet cable because my computer is in one room and the modem and router are in a completely different room. I've tried other speed test sites with the same result, but none of them give the IP address or name.

Barry

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What is providing your WiFi signal?  Sure sounds like it is not a device connected to the Xfinity modem.

Can you do a traceroute to speedtest.xfinity.com and post it here?  

C:>tracert speedtest.xfinity.com
Tracing route to cdn.speedtest-prod.xcr.comcast.net [69.252.62.242]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms XXX [192.168.1.1]
2 14 ms 12 ms 13 ms 96.120.70.69
3 13 ms 11 ms 11 ms 68.85.186.97
4 25 ms 39 ms 22 ms 96.110.23.5
5 22 ms 21 ms 21 ms 96.108.44.222
6 21 ms 21 ms 18 ms cdn-ec-bos-346.needham.ma.boston.comcast.net [69.252.62.242]

Trace complete.