Internet outages

[sraki]

   I have been out of internet for the past 36 hours. It was out from February 1st around 4 pm, and we are on Febraury 2nd at 7:44 pm and still no internet connection. I have to connect online daily as I teach remotely, and my kids do virtual learning from home as well. It has been a hassle to connect with my TMobile hotspot, since they do charge for passing over a cetain limit. I am very concerned now since I had to canceal two courses today because of this issue. We were told that the interuption will last few hours, but now it has been days since we still don't have no connection at this time. Please advise. 

[EG]

Please start here if you wish;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652