I keep having issues with the internet for both computer and TV going out off and on all the time. This has been going on for a few days. Getting in contact with Comcast is ridiculous. There is no place to contact anyone. I hope someone can answer my question. Do I need a new router? Do I need service in-home? Do I need to find a replacement service?
This is a really round-about way to get an answer and it is unacceptable to me. I should not have to hunt down a way to get a solution to my problem.
The error message I keep getting is RDK-03033. It comes up on the TV with a message that says check your connections and make sure everything is plugged in. This is after the TV and/or computer have been on for a little while. I'm not running around playing with the plugs.