New Poster
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1 Message
Internet not working
Hi,
I just got the xfinity modem shipped today. The cable connection on the back of the modem is loose. I am not getting internet and think that it could be the physical connection is broken. What should I do?
EG
Expert
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111.4K Messages
5 years ago
Do you mean the female coax jack that is mounted on the modem or the male coax connector that is on the coax cable ?
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