So I’m having an issue with my internet where, while playing a game over Xbox live, I’ll lose connection just long enough that I get kicked from my game but my connection to Xbox live re-establishes so fast I don’t end up needing to sign back in.
What’s going on here? 2 days ago, everything was fine but now suddenly I can’t play a game for more than 5 minutes before I get dropped.
Steps I’ve taken...
Soft reset of modem via xfinity app.
Hard reset of modem and router (unplugged 3 minutes, plug in modem, wait 3 minutes plug in router)
I had recently done a factory reset of my router but that was a few months ago.
I’m using a nighthawk router and a netgear modem (will give exact model if requested once I am home).
Xbox is connected via Ethernet and my WiFi devices have shown signs of losing signal and regaining it. (Website refusing to load then loading after a minute upon refresh).
I’ve scheduled an appointment with a tech but they can’t get out until the 12th so maybe I can fix it myself. Provided the modem isn’t the problem.