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Internet lights constantly blinking.

New Poster

Internet lights constantly blinking.

Modem lights keep continuously blinking. I called comcast and they kept sending signals which did not help. This has been going on for over a week now. I have unplugged the modem many times to no avail. The tech on the phone said not to worry about the lights that the modem is active. Now for the last several days, I have intermittent speeds on web sites and I keep getting no connection for no reason at all causing me to reconnect and re try the lost web site. I think that I need a new modem. This one is wireless and about 20 months old and a rental from Comcast. Any help?

 

Expert

Re: Internet lights constantly blinking.

When you have a connection, what do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?




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New Poster

Re: Internet lights constantly blinking.

X Finity wireless modem Model#XB3.

Expert

Re: Internet lights constantly blinking.

O/k how about the requested signal stats ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!