Community Forum
I am having issues with my internet where it spikes and creates lag to where I get loading screens on streaming, games, etc. I have had multiple resets on my modem, reset factory settings, I am not sure what else I can do.
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652