Contributor
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70 Messages
Internet issue
One of the photos are modem is in the house and the other is connected to tap I’ve been having some streaming issues when I stream my connection isn’t stable so when I do I get losing frames so if it’s high meaning it’s out of spec and that’s why my the t3 show up and when I game and stream I start to lose connection can someone from Comcast tell me if this is an issue because the people that come here say it’s normal and it’s not can anyone report this to maintenance department please someone help 😞
EG
Expert
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111.6K Messages
5 years ago
The stats are o/k. Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router with an ethernet cable have the same problem ?
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Henry071
Contributor
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70 Messages
5 years ago
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EG
Expert
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111.6K Messages
5 years ago
They are, at the modem. They are supposed to be stronger at the grounding block (demarc point) and at the tap to allow for the inevitable losses that are involved with the wiring and the splitters.
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Henry071
Contributor
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70 Messages
5 years ago
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