Zach34's profile

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Thursday, February 13th, 2020 6:00 PM

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Internet is slow until I restart my modem..

Hey I just recently moved into my new house. I had Xfinity internet activated here. First off the service line isn't buried at all... But anyways my internet is slow talking 30mbs down I pay for 300. If I restart my modem router they provided it temporarily performs as it should, then bam back to 30.. I'd like to try everything I can on my side before I have a tech come out here? Any ideas? It's a single line going into the router no splitters just 3 barrels..

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Expert

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111.6K Messages

5 years ago

What do the modem's signal stats look like ?  Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

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