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Internet goes out several times a day- Maybe Proxy Server?

bhermick
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Internet goes out several times a day- Maybe Proxy Server?

Our xfinity goes out for a few minutes multiple times per day.  Everytime I troubleshoot it says "

Windows could not automatically detect this network's proxy settings.

 

 

How can I fix this issue? This has been a problem for over a year.  Any device that I use to troubleshoot the internet connection shows the same results. I've tried resetting the modem and router multiple times, both seperately and at the same time.

Here is some of my network information:
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 10

SSID length: 10

Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Success

Security and Authentication

   Configured security type: WPA2-PSK
   802.1X protocol: No
   Key exchange initiated: Yes

If I run troubleshooting on a specific network adapter, then it just says there is an unknown issue.

 

I have detailed trouble shooting reports, but I am not sure what information to share publically.

 

Does anyone have any ideas?

 

EG
Expert

Re: Internet goes out several times a day- Maybe Proxy Server?

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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