Internet goes out or speed drops

My service has been going down or losing speed for the past 4 days or so (had a big wind storm not sure if thats the cause of it) but starting out my internet would just go out......now the speed is going down. I am paying for 300mbps and am getting 80 at the moment. I attached logs below from my SB6121 board.

 

When the wind storm first started the modem "looked" okay but I had no internet, so I rebooted it - all lights came back on EXCEPT for the WAN light (the most bottom light)...so I left it alone and went out.....the internet came back online.

 

Days after the same thing occured all lights came on except the bottom light.....and now the internet light has gone from blue to orange - no matter how many times I reboot the modem ..... it constantly goes back to orange. I have tried numerous times to talk to comcast and all they say is "Well your not leasing your modem with us.....so its probably bad"....really works all this time now out of the blue my service is horrible?

 

I called for a tech to arrive and will be here Saturday.

 

Downstream	Bonding Channel Value
Channel ID	17	18	19	20	21	22	23	24
Frequency	579000000 Hz	585000000 Hz	591000000 Hz	597000000 Hz	603000000 Hz	609000000 Hz	615000000 Hz	621000000 Hz
Signal to Noise Ratio	37 dB	38 dB	38 dB	38 dB	38 dB	38 dB	38 dB	38 dB
Downstream Modulation	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256
Power Level The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading	11 dBmV	11 dBmV	11 dBmV	10 dBmV	10 dBmV	10 dBmV	11 dBmV	10 dBmV

 

Upstream	Bonding Channel Value
Channel ID	74	76	75	73
Frequency	29400000 Hz	16600000 Hz	23000000 Hz	35800000 Hz
Ranging Service ID	10767	10767	10767	10767
Symbol Rate	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec
Power Level	36 dBmV	37 dBmV	36 dBmV	35 dBmV
Upstream Modulation	[2] QPSK [1] 32QAM [3] 64QAM	[2] QPSK [1] 32QAM [3] 64QAM	[2] QPSK [1] 32QAM [3] 64QAM	[2] QPSK [1] 32QAM [3] 64QAM
Ranging Status	Success	Success	Success	Success

 

Signal Status (Codewords)	Bonding Channel Value
Channel ID	17	18	19	20	21	22	23	24
Total Unerrored Codewords	89039248	89063924	89055829	89047646	89031635	89034643	89035744	89039578
Total Correctable Codewords	22	0	0	1	44	12	15	11
Total Uncorrectable Codewords	1663	1478	1353	1392	1489	1600	1549	1506

 

 

 

Jan 22 2020 13:35:18	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:24	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18	6-Notice	N/A	Cable Modem Reboot due to power reset ;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jan 21 2020 13:36:24	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:24	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18	6-Notice	N/A	Cable Modem Reboot due to IP loss ;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jan 19 2020 00:25:32	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:29:05	5-Warning	T203.0	MDD message timeout;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:43	4-Error	T06.0	RCS Primary DS Failure;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:43	3-Critical	T04.0	SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:41	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:24	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:11	4-Error	T06.0	RCS Primary DS Failure;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:11	3-Critical	T04.0	SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:27:10	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:26:52	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:23:41	5-Warning	T203.0	MDD message timeout;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:22:16	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:22:04	4-Error	T06.0	RCS Primary DS Failure;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;
Jan 18 2020 23:22:04	3-Critical	T04.0	SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=30:60:23:cd:00:7a;CMTS-MAC=00:01:5c:96:12:58;CM-QOS=1.1;CM-VER=3.0;