Internet goes down

[sdf4977]

for the last 4 Days the internet had been going down for a couple mins then comes right back on, I have tighten the cable, I have reset the modem and router and it still keeps happening.

My computer and playstation are both hard wired and they go down as well as the wireless 

[EG]

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

[sdf4977]

ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem

[sdf4977]

[EG]

Can't see your pic. Since you are a new poster, it needs to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.

[sdf4977]

Downstream	Bonding Channel Value
Channel ID	25	26	27	28	29	30	31	32
Frequency	843000000 Hz	849000000 Hz	855000000 Hz	861000000 Hz	867000000 Hz	873000000 Hz	879000000 Hz	885000000 Hz
Signal to Noise Ratio	39 dB	39 dB	40 dB	39 dB	39 dB	39 dB	39 dB	39 dB
Downstream Modulation	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256
Power Level The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading	0 dBmV	0 dBmV	0 dBmV	0 dBmV	0 dBmV	1 dBmV	0 dBmV	1 dBmV

Upstream	Bonding Channel Value
Channel ID	1	4	3	2
Frequency	38800000 Hz	19600000 Hz	26000000 Hz	32400000 Hz
Ranging Service ID	2082	2082	2082	2082
Symbol Rate	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec
Power Level	43 dBmV	41 dBmV	41 dBmV	41 dBmV
Upstream Modulation	[2] QPSK [1] 16QAM [3] 64QAM	[2] QPSK [1] 16QAM [3] 64QAM	[2] QPSK [1] 16QAM [3] 64QAM	[2] QPSK [1] 16QAM [3] 64QAM
Ranging Status	Success	Success	Success	Success

Signal Status (Codewords)	Bonding Channel Value
Channel ID	25	26	27	28	29	30	31	32
Total Unerrored Codewords	316877555	316105117	316113214	316121311	316096128	316097108	316101965	316105055
Total Correctable Codewords	24	0	0	0	13	13	46	12
Total Uncorrectable Codewords	1450	1341	1429	1505	1546	1575	1500	1534