It seems that everyday I am watching Netflix or Prime - the "we are having issues connecting to the internet" message and drops what I'm watching. Xfinity came out and checked our home equipment - good (switched out main cable box). Still had issues. Got a new router at Xfinity. Still having the same issue. Rebooted system as the "self-help" indicated. Nothing helps. Can't seem to get anyone on the phone - get that automated chat thing that tells me what I can read on my own. THIS IS VERY FRUSTRATING! Can anyone help?