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Internet disconnect daily 4 or 5 times. Any help

bgmdrnh
New Poster

Internet disconnect daily 4 or 5 times. Any help

My Internet disconnect daily 4 or 5 times.  If i contact customer support, they just restart the modem, but there is no solution. 

 

Any suggestion to resolve this issue.

havingissues122
New Poster

Re: Internet disconnect daily 4 or 5 times. Any help

Having same issue as you, do you have option of going with anther provider? 

EG
Expert

Re: Internet disconnect daily 4 or 5 times. Any help


@bgmdrnh wrote:

My Internet disconnect daily 4 or 5 times.  If i contact customer support, they just restart the modem, but there is no solution. 

 

Any suggestion to resolve this issue.


Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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