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It’s possible the monitoring has been on and off pause as part of the response to Covid 19
I am a Retired Official Comcast Employee
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Hello DeadMystX. We appreciate you visiting and posting on our Forums. As part of Xfinity's response to COVID19 (Coronavirus), we are pausing our data plans through June 30, 2020, giving all customers Unlimited data for no additional charge. During this time, your data usage meter will not show your data usage.
Thank you for continuing to trust Xfinity to keep you connected and supported. Learn more about Xfinity’s Response to Coronavirus (COVID-19) here: https://comca.st/2LlBCaa
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
