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Internet Usage Data Logs

srmoore891
New Poster

Internet Usage Data Logs

Hi All (and hopefully a Comcast customer support associate or two...),

 

After having a few security alerts on xFi, I would like to request a copy of all my data usage over the last month including IP addresses/websites contacted over my network. How would I go about attaining these records?

 

Thanks

CCAndrew
Diamond Problem Solver

Re: Internet Usage Data Logs

They are not kept

I am a Retired Official Comcast Employee
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EG
Expert

Re: Internet Usage Data Logs


@srmoore891 wrote:

Hi All (and hopefully a Comcast customer support associate or two...),

 

After having a few security alerts on xFi, I would like to request a copy of all my data usage over the last month including IP addresses/websites contacted over my network. How would I go about attaining these records?

 

Thanks


Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.

We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security



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