AGRANT22's profile

New Poster

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1 Message

Tuesday, January 28th, 2020 4:00 PM

Closed

Internet Service doesn’t work at my house regardless of technicians coming Out

I have been having issues with low signal and buffering with the extreme internet. After multiple technicians coming to my house, my service is still inconsistent. I’m paying $150 a month and I don’t always have service. I need help and to escalate this problem.

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Expert

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2.1K Messages

5 years ago

Was this tested over Ethernet as well?

Since you had technicians out before and the issue was not resolved I have escalated your issue to a Comcast Employee to further assist as well.

Silver Problem Solver

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11.2K Messages

5 years ago

Hi AGRANT22, thank you for reaching out and welcome to our community forums.  I understand how frustrating it can be when your services are inconsistent and would like to help troubleshoot this further with you. Please send me a private message with your full name to begin. 

 

Thank you 

Silver Problem Solver

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11.2K Messages

5 years ago

Hello, I haven't heard from you and will be closing this post.  If you still need assistance please don't hesitate to reach back out and we will gladly help.

 

Thank you 

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