We've been having an issue with our home internet over the past year that has completely stumped myself and 3 Comcast technicians. Over the summer, the internet seems to randomly drop throughout the day, taking around 5ish minutes or more to start working again. With everything being online these days this has become increasingly annoying and disrupting. The weird thing about this issue is it goes away over the fall, winter, and spring months only returning in the summer. As we are in CA we have brainstormed that the heat may have something to do about it. Though I cannot think of why. Below you'll find things we have tried so far to fix it.
Things we have tried:
I am at my wit's end as Comcast support increasingly fails to address the issue doing no investigation work. All the tech does is look at the modems settings, declares everything looks solid and proceeds to tell me everything should be working fine when clearly it does not. Any knowledge and/or suggestions would be greatly appreciated.