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Log into https://www.xfinity.com/support/devices/. Is the gateway still supported?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
No worries, @PaulDorsten! Thanks for letting us know you were able to confirm the modem is still supported. When you have time to confirm whether you are still having issues, please let us know, and we will begin investigating right away! We look forward to hearing back from you.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
