Community Forum

Internet Outages

Booobby
New Poster

Internet Outages

Is it just our service location or is everyone experiencing daily outages, sometimes two to tree times a day? If this continues I wonder if  I can keep my TV service and switch to another internet provider? Really bad when you can't watch streaming sevice at night on a TV that needs the internet to connect!!!

EG
Expert

Re: Internet Outages

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Booobby
New Poster

Re: Internet Outages

Has nothing to do with my equiptment. Just had another outage that lasted for 30 minutes. Every time I call they say there is an outage in my area. Can't wait to get another carrier!!!!!!!

EG
Expert

Re: Internet Outages

OOOOooo/k


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!