Community Forum
Have you checked here for any possible info about it ?;
https://www.xfinity.com/support/status
Disregard my last, another signal input fixed the loop and the modem succesfully rebooted.
@DMJoseph2 wrote:
Of course I have, it says there's an outage and they are "working hard" to resolve . Generic bot response, no idea what's failed or how much longer it's going to take to fix. That status page hasn't changed in 22hrs.
Sorry but I'm not a mind reader.... Good luck with it.
Thanks for all of your help in finding out what was going on in my area, my service was restored after 39 hour unexplained outage.
Glad that it got straightened out. Now closing this thread.