What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
Is this a WiFi connection ?
This could be my problem as well. Could you please specify which portion of the cable was bad? I'm suspicious of the external cable that runs from the side of the house to the box on the side of the road. Is that cable the one that was cracked for your service? Thanks for your earliest response!
Crying and Dying Over Here