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Intermittent packet loss

Trey6
New Poster

Intermittent packet loss

I have been having a packet loss issue in my apartment for months, i have tried everything from getting a vpn, replacing my modem, i even got a whole new computer, updated all drivers, use ethernet, use different dns servers, but nothing has worked. The packet loss comes and goes, it will be perfectly fine for 2 hours then randomly i will receive large amounts of packet loss
EG
Expert

Re: Intermittent packet loss

Please start here if you wish;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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ComcastJosephB
Official Employee

Re: Intermittent packet loss

Hello, @Trey6, thanks for reaching out to us on forums. We haven't heard from you and this thread is now closed. If you still need assistance please start a new thread. Do all you can to have a good night!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!