Community Forum
Please start here if you wish;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
Hello, @Trey6, thanks for reaching out to us on forums. We haven't heard from you and this thread is now closed. If you still need assistance please start a new thread. Do all you can to have a good night!